Our Window Installation Process and Warranty Explained

Reliable Window Installation Backed by a True Lifetime Warranty

Window replacement is one of the best upgrades you can make for your home. Not only can new windows boost your home’s value, but they can also lower your energy bills significantly. Of course, protecting that investment is just as significant as making it.

That’s where Universal Windows Direct comes in. We’ve got you covered with our True Lifetime Window Warranty, so you can relax knowing your home and wallet are protected for years to come.

Our certified window installers are meticulous, handling every detail with care. Proper window installation creates a weathertight seal, reducing drafts and preventing moisture from sneaking into your home. This ensures your windows perform as promised, keeping your home comfortable and energy-efficient.

Our process is designed to be as smooth and stress-free as possible. In most cases, we’ll install your replacement windows from inside your home. Occasionally, special circumstances may require exterior window installation. Don’t worry—our project manager will keep you informed every step of the way.

When our insured installation team shows up, they’ll introduce themselves and get right to work. They’ll prepare the work area to keep everything safe and tidy, laying down protective cloths to catch dirt and debris. It’s all part of our commitment to respecting your home while delivering top-notch results.

Depending on the size of the project, the installation typically takes one to two days. Once the work is finished, we’ll walk you through everything to ensure you’re 100% satisfied with the results.

Replacement Window Warranty Protection

At Universal Windows Direct, we believe in standing behind our work and our products. That’s why we offer a True Lifetime Window Warranty to provide comprehensive coverage for your replacement windows. Here’s what’s included:

• Components, Parts, and Materials: If one of the internal mechanisms of your window fails, it’s eligible for replacement under the warranty.
• Glass Systems and Frames: Our vinyl windows are built to resist moisture and prevent rot. Some circumstances may qualify for warranty coverage if frames or glass systems are damaged.
• Locks and Hardware: Any locks, handles, or other hardware that fail due to manufacturing issues are included in the warranty.
• Installation and Labor: Installation errors that impact performance are covered, so you can rest easy knowing your windows were properly installed.
• 100% Non-Pro-Rated Coverage: It remains in full effect for as long as you own your home, with no reductions over time.
• Transferable Warranty: If you sell your home, the warranty transfers to the next owner for up to 30 years, adding an extra layer of value to your property.

Our warranty is designed to provide long-term support and ensure your investment in replacement windows is well-protected. Many of our customers find comfort in knowing their windows are backed by one of the most comprehensive warranties available.

Contact us if you have questions about our window installation and warranty or request a free estimate.